BRON & ALI
We employed Adrian of Vogue bathrooms to renovate both our main bathroom and ensuite in 2014. This involved completely gutting and rebuilding both bathrooms. Our experience with Vogue bathrooms was very positive from start to finish.
On his first visit, Adrian was friendly and helpful, and took the time to listen to exactly what we were looking for, and then tailored his recommendations for us accordingly. They provided comprehensive and details quotes, breaking down all costs so we could see exactly what we were paying for.
We were on a tight timeframe, and Adrian really went the extra mile to ensure our work was completed on time. They even worked weekends and public holidays to get the job done. They were extremely trustworthy, and always followed through on what they promised.
We were very pleased with the quality of their work, and it was a delight to deal with them. Any time we had a question, or wanted to discuss something, they were always helpful, positive and patient. Even when we made last-minute design changes or had particular requests, they showed a positive and helpful attitude. They clearly took pride in their work, and cared about achieving a good end result for us as clients, and wanted us to be happy with the finished product – and we are!
We would happily recommend Vogue Bathrooms, particularly if you are looking for a company that will not just do quality work but will also provide good customer service with a friendly and positive attitude. — Kind regards, Bron & Ali
John and Andrea
It was with a degree of trepidation that we accepted the need to allow tradesmen back into our house. Our experience with other recent renovations left us very cynical and bitter about modern tradesmen and their concept of client service, communications, a professional finish, time (theirs not ours) and respect for others.
What a refreshing and surprising experience it was to have come across Adrian (Vogue Bathrooms). It was only luck that we came upon them.
Nothing appeared too much trouble from our first encounter. They both were enthusiastic and showed a genuine interest in our needs. It was clearly more than the usual salesman interest. They had already begun to chip away at our cynicism.
Another surprise was they committed and kept to both nominated and agreed times and the fact that their level of communication made sure we were never in doubt as to what was happening. Their scheduling and costing of the jobs were both unambiguous and accurate. The progress of the renovation work was timely, consistent and well managed (a pleasure not to have things partly done for days or weeks before someone returns).
As with all renovations there are small problems. These were dealt with promptly and with a surprising level of consideration and respect. We felt like we were the real clients as both Adrian and his team were only concerned with meeting our requirement. By this stage of the relationship we knew we were dealing with true professionals and were totally relaxed as their team continued work.
We are very happy with the results of their work, the finishes being of a very high standard, and, Adrian’s attention to detail until the job was fully completed. We have nothing praise for the refreshing standard of professionalism from Vogue Bathrooms.
John and Andrea
I am writing to thank you for the excellent work you did in renovating my bathroom and laundry.
Previously, before dealing with your company, I had dealt with other tradesman. One of the tradesman who I had originally contracted to undertake the bathroom renovation kept promising to start in two weeks. Six months later, no work had commenced. Other tradesmen simply did not turn up when asked to come and provide a quote. It was so refreshing to deal with Vogue Bathrooms. You were able to provide a quote at a time to suite me (after work) and called me to let know when you were on your way. The level of service provided from the start was superb.
Being able to select all my fixtures and fittings in one afternoon at your showroom was very convenient and your advice on fixtures and fittings was extremely helpful.
You were also able to provide me with a firm date and work continued every day on the bathroom until it was complete. Your skill in organizing the tradesmen was second to none. All the tradesmen turned up on time and you co-ordinated them to work on weekends and in the evenings when necessary. The tradesmen you selected to undertake the work were all highly skilled and, in particular your tiler made some fantastic suggestions which resulted in a bathroom renovation which exceeded my expectations.
Being able to contact you and deal with you directly was really appreciated, as well as your patience and good humour in following up various requests and changes. The care you took in overseeing the work was also appreciated. It made the renovation a lot less stressful by having one point of contact for the entire project.
Again, thank you for the level of service and workmanship which resulted in turning a small 70s style bathroom into a functional and attractive area.
Yours sincerely, Amanda Menard
I discovered Vogue bath rooms quite by chance looking through the Belconnen Chronicle.
My first impression of Vogue Bathrooms: I was blown away by their customer service. Adrian came to my home to discuss options, with Adrian giving excellent suggestions all the way. During the construction phase the tradesmen were always punctual and the quality of their work was astounding.
The end result is a dream come true. My 1970s bathroom has been transformed into one which is modern and stylish but also functional and practical. I found Adrian very considerate to the needs of his more senior customers. When it came to selecting tiles and fixtures Adrian picked me up from home and took me to showrooms as I was unfamiliar with Canberra at the time.
Vogue bathrooms has also provided after sales support, contacting me weeks after to be sure I’m still happy.
I would highly recommend Vogue Bathrooms to anyone. They worked within budget and the results have been fantastic.
When we settled in Canberra we chose an older house which required bathroom updates. Having no local knowledge I then used the yellow pages to gather 3 quotations for the job at hand. The Vogue as caught my eye – it said they were Canberra’s only wholesale bathroom warehouse. After consulting with Adrian and seeing the wide range of high quality products that were there in store to choose from, I became convinced that they could finish my two bathrooms with a clean, modern look. I enjoyed the efficiency of the ‘one-stop shop’ approach because I didn’t have the time to drive all over Canberra and choose a tap here, or a bath there.
So the renovations began, directed by Adrian and his team. The team consisted of hand picked tradesmen who took pride in their workmanship and attended to detail. If I had any questions or concerns during the process, I always knew who to contact, and any issues were quickly dealt with.
In summary, I expected two major outcomes from a renovation – it needs to be structurally sound and the end result needs to look good. For a similar price to its competitors the team at Vogue bathrooms delivered on both counts. In fact, I know that we have achieved a better finish than I though possible and it is on this basis that I would recommend them, My house now looks complete, and the bathrooms have clean, pleasing modern lines while still being totally functional for small children.
Duncan & Rochelle Smith
We are writing to express our appreciation & thanks for the amazing bathroom
Renovation Vogue Bathrooms has just completed for us.
We would like to express to both yourselves and your team if 1st class tradesman just how amazed we are at the transformation that took place. The craftsmanship, materials and fittings are top notch.
The work was completed with minimal intrusion upon our daily activities. We would also like to give a special thanks for taking on the added responsibility of being critiqued by our own two little apprentices!
When we asked if a couple of little things could be changed, they were done without fuss. In addition any questions we had were fully explained in an easy to understand manner.
We would not hesitate to use Vogue Bathrooms again in subsequent projects and would have no hesitation in recommending them to any of our family and friends.
Thank you again.
Duncan & Rochelle Smith
Greg & Carolyn Warren
Now that we have been using our completed bathroom & laundry for over three months, please accept belatedly our sincere thank you for your work and efforts in transforming these areas into rooms that we are truly proud of & pleased to show our friends.
The change from a very basic 1960’s look into the 21st Century has been amazing, even though the house was only built around 1990!
We have enjoyed the personal involvement that you have both displayed in our project. Your patience in listening to us and then arranging for any changes or alterations, sometimes at the last minute, is greatly appreciated.
Your tradesmen produced some some wonderful, very high standard work. In particular, nothing was too much trouble for your plumber and the carpenter is to be commended for his extra work in creating a cavity sliding door to increase usable space and the installation of our new bathroom window.
We have also been pleased to get to know each of you a little more along the way from our initial meeting through to the conclusion of the project. We will follow the continuing upward progress of Vogue Bathrooms with much interest & will thoroughly recommend your business to our friends when they decide their bathrooms need some serious help.
We’ll look forward to seeing you again when you can work your magic on our granny flat bathroom.
Greg & Carolyn Warren
I had a very small and difficult bathroom to renovate in an old style house with limited scope. During the planning stage, Adrian listened to what I wanted and offered ideas and a variety of options working within the set budget.
Once the construction started, Adrian and Vogue were both helpful in choosing the fixtures and keeping me informed of the building timetable. They were always easily contactable. They were positive, energetic and happily accommodated any changes I wanted. I now have a functional, modern bathroom with which I am very happy.
It was a pleasure to deal with Adrian from Vogue Bathrooms and I wish them all the best in their business!
My parents are very happy with the disabled modified ensuite you installed. You met their specific requirements, needs, urgent timeframe and offered great tips along the way. You have turned an outdated, dingy ensuite into a practical, functional and attractive disabled facility. Your tradesmen are to be commended for their punctuality, timeliness and efficiency.
Lyn and Graeme Smith
Recently we engaged Adrian from Vogue Bathrooms to renovate 4 rooms: Laundry, toilet, bathroom and ensuite. The contract required them to coordinate with several contractors over a period of time to totally redesign and build these rooms. Although this must have been a challenge at times for Vogue, it was well done.
Contractors were all experienced and produced great work. When they labored they were clean, very particular in their craft and left the job ready for the following phases.
The Vogue team were on time and in touch with our needs. We were very happy with the results and would like to thank Adrian and his team who always ensured that our needs were attended to. We would highly recommend Vogue for other renovations of this type and wish them every success as they build their reputation in the business.
Sincerely, Lyn and Graeme Smith
After almost two years of deliberating whether or not to go ahead with renovating our ensuite, we decided to go ahead but were faced with finding the right company to do the job. Several calls later, to other companies, many of whom did not get back to me, I finally found Vogue Bathrooms! Adrian not only returned my call but organised a ‘visit’ all in one day. That was enough to impress me.
I knew exactly what I wanted – a simple re-do with brand new accessories and floor to ceiling polished tiles, retaining the previous design. From start to finish, Adrian provided ideas and options to help us make the final decisions about which way to go. Throughout the ‘project’ we received regular updates from either Adrian or Sacha to let us know if and when things were going to be delivered or as each task was accomplished. That helped to ease our minds regarding possible end date.
The team was supportive of our needs and all the tradesmen involved were courteous, respectful, helpful and extremely patient when I was there to ask too many questions!
Highly recommend Vogue Bathrooms for friendly service and excellent quality of workmanship. My ensuite has gone through an amazing, much-needed change.
To Vogue Bathrooms, Thank you for doing such an incredible job – I hope the photos are proof enough.
Bill and Glennis
These guys are great! On-time, on-budget, friendly and helpful.We approached Vogue Bathrooms after going through a somewhat frightening experience with a previous bathroom renovator (they vanished – you can guess the rest). You can understand our trepidation in talking to another renovator to update our main bathroom and ensuite, but from the very first meeting we were blown away.
Adrian and Daniel were more than happy to discuss our requirements at length. Our design ideas were considered and discussed, rather than rushing us along and pushing us into something we weren’t happy with. The final design was developed over several meetings at our home, two appointments at their showroom to work through catalogues and a morning spent looking at different tiles. Adrian & Daniel had some amazing suggestions that we would never have thought about from the smallest tap fixture to tile type & bath size. These guys really know their stuff.
Once the work started they were always fantastic. With a new grand-daughter in the house we were worried about noise and dust, but the guys were always considerate, kept the mess to a minimum and cleaned up at the end of each day. They even kept their subcontractors to the same rules – nothing more hilarious than watching a tradie tiptoe past the baby’s room during naptime.
The end result is fantastic. We’re very happy with the result and have not had a single problem with the workmanship. Even my sister-in-law remarked on the quality of the work on recent visit to Canberra (she works as a manager for a renovator/trade works firm and can tell some great reno horror stories).With their positive attitude to the customer and their trade skills, these guys have reaffirmed our faith in tradies. We would recommend Vogue Bathrooms to anyone.
Regards Bill and Glennis